Amy_(Sat Nov 20 2010 16:40:43 GMT-0500 (EST))>
i'm still getting e-statements from my old account.
Donald(Sat Nov 20 2010 16:40:45 GMT-0500 (EST))>
To ensure I am speaking with the decision maker, I will need to verify your last four digits of your social security number in order to release any information in regards to your account.
Amy_(Sat Nov 20 2010 16:40:52 GMT-0500 (EST))>
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Amy_(Sat Nov 20 2010 16:41:14 GMT-0500 (EST))>
i just don't want to get e-statements saying i owe $0 for my old address anymore.
Amy_(Sat Nov 20 2010 16:41:18 GMT-0500 (EST))>
how do i cut them off?
Donald(Sat Nov 20 2010 16:41:42 GMT-0500 (EST))>
I would have to give you the number to customer service to stop those statements. They can be reached at 919 595 4892. I'm showing you have our internet only which is a good thing since I can offer you a great bundle at this time.
Donald(Sat Nov 20 2010 16:41:46 GMT-0500 (EST))>
Currently our best package that we are offering includes all 3 of our services: Digital Cable with 300 channels, free HD, free on demand access, free music channels for 1 TV, up to 10mbps Roadrunner high speed internet and Unlimited Nationwide calling with CallerID on TV, all for the new low price of $33/ month each. Plus, by signing up today, you can get DVR and HBO free for 3 months. How does that sound?
Amy_(Sat Nov 20 2010 16:42:12 GMT-0500 (EST))>
stop it. i don't want to be sold anything. i want CUSTOMER SERVICE!
Amy_(Sat Nov 20 2010 16:42:31 GMT-0500 (EST))>
UGH.